When you sit down with Focus Consulting one of the things you might immediately notice is that we shy away from the term “Social Media”. Considering it is plastered all over our website you’d think that we have it tattooed on our arms like some kind of like Social Media Navy Pirates. Arrrrgh!
The real truth is this: Social Media is a press buzzword that is hard to quantify – like Web 2.0. Want proof? Take a second and read the Wikipedia definition of Social Media. Then think of how that applies to your business marketing strategory. Confusing? Yeah – we think so too.
Most of the time when you talk to a consultant and they start throwing around phrases like Social Media and Web 2.0 you should be a little… no VERY cautious. These are buzzwords that have no concrete definition, or that have such a vague definition that they are often used to impress and wow people without actually saying anything. What is really impressive (tongue in cheek) is when someone throws all of the latest buzzwords in a sentence together such as “We use the latest Web 2.0 Technology to build your Social Media Engagement and create synergy between you and your customers”. When you hear that run, don’t walk away.
We feel that our customers deserve more than buzzwords; they deserve to understand measurable terms that they can apply to their business strategy. You don’t want a social media website – what is that anyways ? What you’d rather have is a site or a destination where your customers can interact with you, and you with them. A place where your customers can have unfettered conversations about your brand and your industry.
How do you feel about this topic? Please leave us a comment below – we’d love your feedback.
